Whats included with our Mobile (SIM)?

UK & international

Call International countries without the worry of an expensive invoice. Pay by the minute without any connection or disconnection charges

Top Up Online

There is no minimum on how much you topup. Try us today

Credit Never Expires!

When you buy credit, it’s up to you when to use it. A little here, a little there. Go at your own pace!

Auto Top Up

We offer a Auto Topup Facility which is paid by Direct Debit. Auto Top Up means credit is always there when you need it most.

Call Rates

Vivid Telecom provides reasonable and competitive rates. If you call a lot contact us and we may be able to offer you a custom deal.

 

ServiceCall Rates
UK Local Calls25¢ per call
UK National Calls25¢ per minute^ (plus 39¢ call connection)
UK Mobile Calls (EE, Vodafone, Three)Capped at $2 up to 20 minutes per call per minute National Call rates thereafter^
UK Mobile Calls (Lyca, Mundio, Lebara)39¢ per minute^ (plus 39¢ call connection)
International CallsCheck our International Call Rates in the next tab below (No Call Connection Fees)
Speaking Clock (123)30¢ per call
International Rates
Calls to international destinations are charged in 1 minute increments. A call connection of 39¢ will apply to all International calls. Some international numbers (e.g. toll-free and premium numbers) may not be accessible from TPG Home Phone. * 100 minutes of international calls per month included in the Super Chat Bundle and Big Talk can be used to call international fixed line and mobile destinations. Calls to satellite phones are excluded. ^ Unlimited international calls included in Extra Chat Bundle & Extra Talk can be used to call international fixed line and mobile destinations in 15 specific countries. Calls to satellite phones are excluded. ^^ Unlimited international calls included in Eighty Eight Bundle can be used to call international fixed line and mobile destinations in 80 specific countries. Calls to satellite phones are excluded

CountryCall TypeCountry CodeArea CodeRate/Minute ($A)Super Chat & Big Talk* Extra Chat & Extra Talk^ Eighty Eight Bundle^^
AFGHANISTANMOBILE93700.5264
AFGHANISTAN930.5030
ALBANIAMOBILE35568-690.3140
ALBANIA3550.2324
ALGERIAMOBILE21350-54, 61-62, 70-750.2853
ALGERIA2130.1799
AMERICAN SAMOA6840.1327
ANDORRAMOBILE3763-4, 60.4407
ANDORRA3760.0965
ANGOLAMOBILE244912-917, 9230.3809
ANGOLA2440.3865
ANGUILLA12640.2353
ANTIGUA/BARBUDAAUDIOTEXT1268404, 739, 9380.4144
ANTIGUA/BARBUDA12680.2060
ARGENTINAAUDIOTEXT54601.1894
ARGENTINABUENOS AIRES5410.0339
ARGENTINACORDOBA543510.0339
ARGENTINALA PLATA542210.0339
ARGENTINAMENDOZA542610.0339
ARGENTINAMOBILE5490.3432
ARGENTINA540.0433
ARGENTINAROSARIO543410.0339
ARMENIAMOBILE37472-73, 90.3503
ARMENIA3740.1599
ARUBAMOBILE29756, 59, 73-74, 96, 990.3503
ARUBA2970.1691
ASCENSION ISLANDAUDIOTEXT2477-82.0169
ASCENSION ISLAND2470.9295
AUSTRALIAN TERRAUDIOTEXT6724-73.9100
AUSTRALIAN TERR6723.4753
AUSTRALIASATELLITE611453.0146
AUSTRIAMOBILE – CONNECT436990.4166
AUSTRIAMOBILE – H3G43660, 6800.5824
AUSTRIAMOBILE MASTERTALK436780.5824
AUSTRIAMOBILE – MOBILKOM436640.3378
AUSTRIAMOBILE – PNS/SHARED43711, 720, 730, 740, 810, 8200.5824
AUSTRIAMOBILE – TELE2436880.4182
AUSTRIAMOBILE – TELERING436500.4636
AUSTRIAMOBILE – T-MOBILE436760.4019
AUSTRIA430.0982
AUSTRIAVIENNA4310.0982
AZERBAIJANMOBILE99450, 550.2939
AZERBAIJAN9940.2338

Vivid Telecom Voice 2 Sim Service

Your Own Portable Office Phone

Our Sim Service gives you the ability to take your office phone wherever you go. We offer both a UK and International Sim so there is no reason why you cannot work anywhere. Ideal for offices of any size and even for Remote Technical Worker. Our Sim has a multiple network band which will connect to all the major telco providers to pickup a signal if at anytime you lose us.

Manage costs

Unfortunately in order to maintain the service we provide there are certain charges that is applicable in order to use our SIMS.

Do we have to purchase the Sim Card’s or would we receive them for FREE?

In order to obtain a Voice Sim card there is a £6.00 + VAT charge which is one off

Is there a monthly fee in order to use the SIMS?

We charge a £2.50 + VAT per month charge in order to use the sims, however as you are required to purchase our Hosted IP Service we will refund you this fee up to 6 Months for 1 sim so thats saving you £15.00 + VAT.

Do you offer text or Internet with the sims?

Unfortunately no! Our sims are purely setup for companies that require a office handset to make internal and external calls.

Will I be in a contract if i sign up?

Our Sim Service will be based on a 12 Month Contract, however under special circumstances we may be able to help you cancel without any fee. (Contact Us first to enquire).

Telephone numbers

Any calls that you receive on your office phones can be linked to your mobile sim. Even if this means you want to order a new number we can offer this for you. If registered with your own telephone system, it would have internal extension numbering, and even direct dial in numbering as you have chosen to configure on your phone system. There is no question of porting numbers to or from the service, it has no numbers. We can, of course, provide telephone numbers as part of our VoIP service if you wish, and we can even pre-configure these to connect with your SIM as part of the order process.

Support Service

We have manned engineers available 24/7 if at any time you have any issues. We offer this as a Managed Service to ensure that your sims work the first time round.

Mobile Data

Unfortunately we do not offer Data to any of our Mobile SIMS.

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Text Services

Unfortunately we do not offer any Text/SMS service with any of our Mobile SIMS

Technical details

We have a comprehensive list of technical details and restrictions in the knowledge base article.
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Extensions on a Mobile

Our sims gives you the ability to have a extension number on all of your phones. You dial a 3 digit number or more base on your requirements and you can speak to your colleagues without having to dial their full telephone numbers. Customers will think your in the office when you can be out and about.

 

  • Call office extensions using short extension numbers from your mobile phone.
  • Office voicemail system working, just like any other extension.
  • Office call logging, just like any other extension.
  • Office call recording, just like any other extension.
  • Use in hunt groups, just like any other extension.
  • Even use features like transfer calls if you want, or in-band DTMF to control call transfer and related features.

UK Roaming

Our SIMS can even roam in the UK. This means the SIM can change its identity automatically – If you visit a different country our sims network will change to a foreign identify to roam on to other UK networks. Please note that whist costs are then higher this means you stay in touch even when there is no Vivid signal.

When the SIM is using the Vivid profile in the UK, the UK prices apply. When using the EU profile on any UK network (including O2) or elsewhere in the EU, the EU roaming prices (as above) apply. If on EU profile on O2, it will normally switch back to O2 profile automatically within a few minutes. Currently the SIM will not roam to Three in the UK.

International roaming

The SIMs are available with world wide roaming. Costs are higher when roaming, obviously. The following are charges for use within EU. See full roaming price list for more details.

Do we have to purchase the Sim Card’s or would we receive them for FREE?

In order to obtain a Voice Sim card there is a £6.00 + VAT charge which is one off

Is there a monthly fee in order to use the SIMS?

We charge a £2.50 + VAT per month charge in order to use the sims, however as you are required to purchase our Hosted IP Service we will refund you this fee up to 6 Months so thats saving you £15.00 + VAT.

Do you offer text or Internet with the sims?

Unfortunately no! Our sims are purely setup for companies that require a office handset to make internal and external calls.

Will I be in a contract if i sign up?

Our Sim Service will be based on a 12 Month Contract, however under special circumstances we may be able to help you cancel without any fee. (Contact Us first to enquire).

Our SIM work with credit? So please ensure you are always topped up

Contact Us today so we can discuss your requirements!

Order Today
Legal Notice
Payment may be required in advance. Your first bill includes the charge for the month you join (from the day you join), plus one month in advance. All prices include VAT. Calls may be monitored. Regulated EU roaming charges apply to the 28 EU member countries and Norway, Iceland, Liechtenstein. UK’s best value SIM:Based on comparison of published competitor tariffs as at 7 May 2015. Unlimited 08/0800 calls:No call charges apply to the first 60 minutes of eligible call types. Re-dial before 60 minutes to avoid call charges. You should expect speeds delivered up to 384Kbps (3G), actual speeds experienced may be higher or lower and will vary by device and location. You cannot share your data connection with other devices – known as ‘Tethering’ – or use your phone for peer-to-peer file sharing.