Your Own Portable Office Phone

Our Sim Service gives you the ability to take your office phone wherever you go. We offer both a UK and International Sim so there is no reason why you cannot work anywhere. Ideal for offices of any size and even for Remote Technical Worker. Our Sim has a multiple network band which will connect to all the major telco providers to pickup a signal if at anytime you lose us.

Manage costs

Unfortunately in order to maintain the service we provide there are certain charges that is applicable in order to use our SIMS.

Do we have to purchase the Sim Card’s or would we receive them for FREE?

In order to obtain a Voice Sim card there is a £6.00 + VAT charge which is one off

Is there a monthly fee in order to use the SIMS?

We charge a £2.50 + VAT per month charge in order to use the sims, however as you are required to purchase our Hosted IP Service we will refund you this fee up to 6 Months for 1 sim so thats saving you £15.00 + VAT.

Do you offer text or Internet with the sims?

Unfortunately no! Our sims are purely setup for companies that require a office handset to make internal and external calls.

Will I be in a contract if i sign up?

Our Sim Service will be based on a 12 Month Contract, however under special circumstances we may be able to help you cancel without any fee. (Contact Us first to enquire).

Telephone numbers

Any calls that you receive on your office phones can be linked to your mobile sim. Even if this means you want to order a new number we can offer this for you. If registered with your own telephone system, it would have internal extension numbering, and even direct dial in numbering as you have chosen to configure on your phone system. There is no question of porting numbers to or from the service, it has no numbers. We can, of course, provide telephone numbers as part of our VoIP service if you wish, and we can even pre-configure these to connect with your SIM as part of the order process.

Support Service

We have manned engineers available 24/7 if at any time you have any issues. We offer this as a Managed Service to ensure that your sims work the first time round.

Mobile Data

Unfortunately we do not offer Data to any of our Mobile SIMS.

Text Services

Unfortunately we do not offer any Text/SMS service with any of our Mobile SIMS

Technical details

Extensions on a Mobile

Our sims gives you the ability to have a extension number on all of your phones. You dial a 3 digit number or more base on your requirements and you can speak to your colleagues without having to dial their full telephone numbers. Customers will think your in the office when you can be out and about.

• Call office extensions using short extension numbers from your mobile phone.
• Office voicemail system working, just like any other extension.
• Office call logging, just like any other extension.
• Office call recording, just like any other extension.
• Use in hunt groups, just like any other extension.
• Even use features like transfer calls if you want, or in-band DTMF to control call transfer and related features.

UK Roaming

Our SIMS can even roam in the UK. This means the SIM can change its identity automatically – If you visit a different country our sims network will change to a foreign identify to roam on to other UK networks. Please note that whist costs are then higher this means you stay in touch even when there is no Vivid signal.

When the SIM is using the Vivid profile in the UK, the UK prices apply. When using the EU profile on any UK network (including O2) or elsewhere in the EU, the EU roaming prices (as above) apply. If on EU profile on O2, it will normally switch back to O2 profile automatically within a few minutes. Currently the SIM will not roam to Three in the UK.

International roaming

The SIMs are available with world wide roaming. Costs are higher when roaming, obviously. The following are charges for use within EU. See full roaming price list for more details.

Do we have to purchase the Sim Card’s or would we receive them for FREE?

In order to obtain a Voice Sim card there is a £6.00 + VAT charge which is one off

Is there a monthly fee in order to use the SIMS?

We charge a £2.50 + VAT per month charge in order to use the sims, however as you are required to purchase our Hosted IP Service we will refund you this fee up to 6 Months so thats saving you £15.00 + VAT.

Do you offer text or Internet with the sims?

Unfortunately no! Our sims are purely setup for companies that require a office handset to make internal and external calls.

Will I be in a contract if i sign up?

Our Sim Service will be based on a 12 Month Contract, however under special circumstances we may be able to help you cancel without any fee. (Contact Us first to enquire).