Service Restrictions

The maximum value or declared value per package is £15,000 or local currency equivalent.
The maximum value or declared value per package or jewellery and watches (Other than costume jewellery and costume watches) is £300 or local currency equivalent.

The maximum value or declared value per package for a Vivid Telecom 1 Attempt Return shipment is £700 and for a Vivid Telecom 3 Attempt Return Service £15,000.
Weight and Size Limits

How To Measure Your Package Size
Dimensions

 

  • Girth, represented by number 1 on the diagram, is the total distance around your package or object at its widest point, perpendicular to the length.
  • Length, represented by number 2 on the diagram, is the longest side of your package or object.Add the length and girth measurements together to get your total package size.Weight and Size Limits for Packages

    Vivid Telecom have specific weight and size limits for the packages that you send with us. The restrictions below only pertain to individual packages. There are no limits to the total weight of your shipment or the total number of packages in your shipment.

    Packages can be up to 70 kg (150 lb)
    Packages can be up to 130 inches (330 cm) in length and girth combined
    Packages can be up to 108 inches (270 cm) in length
    Packages that weigh more than 70 lb (31.5 kg, 25 kg within the EU) require a special heavy-package label
    Oversize packages and packages with a large size-to-weight ratio require special pricing and dimensional weight calculations

    The limits listed above apply to most packages and destinations, but there are some variances because of different local restrictions in some countries. Please contact Delver Plus for more details.

 

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