All plans include
We can migrate your website to us for FREE without any downtime.
Our servers are backed up every night so your data is always safe. You also have the ability to download your own backups via your control panel. Let us know if you need any help
Not happy with your service then we offer a 30 Day Money Back Guarantee. Excludes Domain Names
Highly Trained Engineers to resolve your problems 24/7. If your not happy then we are not happy.
Frequently Asked Questions (FAQ)
Here are the 5 most frequently asked questions about our Web Hosting Service
Can I choose a different control panel other than cPanel?
Vivid Telecom understand that you are used to certain control panel, this is why we have provided you both with a cPanel & a Plesk interface. And the good thing is.. The price is the same.
How does web hosting work?
Think of Web Hosting as having a computer in your house, left on 24/7 and shared across the internet. The difference between our product is that the infrastructure is stored in a secure Data Centre and manned 24/7 365 days a year. Vivid Telecom’s Web Hosting service gives you not only the space, but also a ton of support features, tools and expert support so you can have the best website website for your business.
What tools or software can I use to build my website?
Depending on the Control Panel you offer we have a large number of installers integrated which allows you to install them in order to meet your web needs. This doesn’t mean that you cannot integrate your own. Our tools include the use of WordPress, Joomla! or any of the many website building tools offered.
Will I receive a Free Domain Registration?
We offer a Free Domain name on our Web Hosting packages excluding the FreeStart plan. The deal is if you signup for 1 Year we give you a domain for free.
I just purchased a Web Hosting Plan, what do I do now?
First of all Thank you for signing up to Vivid Telecom, you are now part of our family!! After signing up with us, you will receive two emails at the address you provided on the sign-up form:a Sign Up email and a Billing Notification email. Once the payment is processed, you will receive your Welcome email, which includes your Login Information (all the information you need to access your Hosting account), along with useful links to help you get started. Once you receive this email, your hosting account is ready for use.
Domain Names are provided free of charged when purchased on our Annual Plans and does not apply to our FreeStart/Bronze Accounts. We accept payment methods of PayPal, Credit/Debit Card & Direct Debit.
Payments & Fees
Your Service will be interrupted on accounts that reach 4 days past due. Service interrupted for nonpayment is subject to a minimum £5 reconnect charge or 20% whichever is closest. It is your responsibility to ensure that your account is paid up to date as you will be notified by email only.
Pricing Above is Inclusive of VAT